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Customer testimonials

Thats what our customers say

  • Great company

    The exchange went very quickly and smoothly. - I received a high-quality switch in very secure packaging. Click here for the review

  • No long standstill

    I quickly found the part that I needed at short notice in the shop. The price was significantly cheaper than others. The part arrived incredibly quickly, so we didn't have to stop the machine for long. So great. I'd be happy to do it again. Here's the review

  • Against invoice although first order

    I was totally surprised by the company's super service . I ordered the goods at 3 p.m. and they were sent to Switzerland the same day with UPS Express, and all against invoice, even though it was my first order from this company. Simply TOP. Here's the review.

Thousands of companies trust Industrie24

FAQ

frequently asked Questions

Which payment methods do you accept?

We accept payments via bank transfer , PayPal , iDeal , Mastercard or Visa .

You can find out more about our payment methods here .

Will I receive an invoice?

You will receive an invoice by email for each order.

Is it possible to get a proforma invoice?

Select the payment method "Bank Transfer" at checkout.

You will receive a proforma invoice by email .

You can find out more about our payment methods here .

Do you offer a guarantee?

We offer a 14 -day right of return on all products , whether new or used. You can find more information about the right of withdrawal here .

How much are the shipping costs?

This depends on your delivery area .

The shipping costs will be displayed in the last step of the purchase process. You can find out more about shipping costs here .

How long is the delivery time?

That depends on your delivery area.

The standard term is:

  • Europe (Standard): 3-6 working days
  • US (Standard): 3-6 business days
  • Rest of the world: 6-10 working days

For faster shipping we also offer express . You can find more information about shipping rates here .

What shipping methods do you offer?

We offer shipping for packages with UPS . We ship pallets within the EU with Schenker .

You can also arrange the shipping yourself.

Can all products be shipped worldwide?

We are proud that all of our products can be shipped worldwide . Our shipping service reaches customers in more than 150 countries. We offer both standard and express shipping to ensure that your order reaches you quickly and reliably, regardless of your location.

Do I have to pay import duties if I live outside the EU?

Yes , we ship all our goods “DDU” (Delivered Duty Unpaid) . You bear all costs for importing the goods

Import duties, taxes and charges are not included in the item price or shipping charges.

  • Same day shipping

    We ship all our orders before 4pm the same day so they arrive at their destination on time, reliably and quickly, ready for immediate installation!

    Shipping Information

  • Tax-free deliveries.

    Companies in EU countries with a valid VAT identification number can order from us tax-free. Please provide your VAT identification number.

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Industrie24 - Spare parts for industry

Welcome to Industrie24, your reliable industrial spare parts shop. With an extensive inventory and competent employees, we are your contact when it comes to the quick and efficient procurement of industrial spare parts. Discover our wide range of high-quality parts to minimize downtime and keep your production processes running smoothly. Rely on Industrie24 - your partner for first-class industrial spare parts